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BBY NYSE· Best Buy Co. Inc
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BBY NYSE· Best Buy Co. Inc
Earnings report Q4 2023

Best Buy's Revenue Declines in Q3 2024, Driven by Decreased Online Sales

Segments of revenue

Best Buy's revenue in the third quarter of fiscal 2024 decreased by 9.3% on a comparable basis, amounting to $2.8 billion. In the first nine months of fiscal 2024, the company's online revenue decreased by 9.5% on a comparable basis, totaling $8.2 billion. The decline in revenue was primarily due to decreases in comparable sales in appliances, computing, home theater, and mobile phones. However, there was a growth in gaming segment revenue, which experienced an 18.6% increase in comparable sales.

Strengths

Best Buy's strength lies in its ability to leverage technology and provide personalized solutions to meet customers' everyday needs. The company's combination of technology and a human touch has allowed it to enrich lives through technology. Additionally, Best Buy's growth in the small appliances and gaming segments contributed to its overall revenue performance.

Challenges

Best Buy faced challenges in the third quarter of fiscal 2024, as it experienced declines in comparable sales in several segments, including appliances, computing, home theater, and mobile phones. These declines impacted the company's overall revenue performance. Additionally, the decrease in online revenue indicates a potential weakness in Best Buy's e-commerce strategy.

Noteworthy

Best Buy's international gross profit rates decreased in the third quarter and first nine months of fiscal 2024, primarily driven by lower product margin rates. However, this decrease was partially offset by a higher mix of revenue from the higher-margin services category. This indicates that Best Buy's focus on services has helped mitigate the impact of lower product margins.

Summary

Best Buy's revenue in the third quarter of fiscal 2024 declined by 9.3% on a comparable basis, primarily due to decreases in comparable sales in appliances, computing, home theater, and mobile phones. However, the company experienced growth in the gaming segment. Best Buy's ability to personalize and humanize technology solutions remains a strength, but challenges persist in certain segments. The decrease in online revenue highlights the need for the company to enhance its e-commerce strategy. Overall, Best Buy's performance in the latest quarter reflects a mixed revenue performance with both strengths and challenges.

Source documents

Form 10-Q  filed on Dec 01, 2023
93 pages scanned

Reference data

Company financials Q4 revenue 9.76B
Analyst estimates Q4 EPS beat by 7.92%
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